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Nursing Home Resident Conference Call SeriesFor the past three years, the Consumer Voice has hosted a series of free national conference calls for residents of nursing homes. They provided hundreds of residents across the country with education and resources to become empowered advocates for quality care and quality of life, both for themselves and for their peers who lack the capacity to self-advocate. Click on the links below to learn more about each call and to access pertinent informational handouts. 2011 Resident Conference Call ResourcesNovember 9, 2011 - Advocacy Basics for Residents of Nursing Homes
December 6, 2011 - Resident Directed Care
2010 Resident Conference Call ResourcesBreaking Down Communication Barriers: Cultural Sensitivity and Verbal Listening Strategies Staffing for Quality Care: Important Elements and Resident Involvement Education and Empowerment for Fall Prevention
Support for resident participation in the conference call series was provided in partnership with Kendal affiliates, including Kendal Outreach and Kendal Corporation.
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