Home & Community-Based Care Resident: Getting Help

When an individual receiving services in their home or community setting needs help where can they turn?

Individuals can contact the agency that is providing service
The Area Agency on Aging may be able to provide information on available options
In a small number of states, the long-term care ombudsman program will handle complaints related to home care services
Adult Protective Services programs handle complaints related to abuse or neglect in community settings

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Where to Get Help?

The Consumer Voice can connect you to state and local resources that might be able to help. Citizen advocacy groups, ombudsmen, state agencies and other resources are available through this website.

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The Consumer Voice’s ability to advocate for long-term care consumers is made possible by the generous support of our donors. Every donation helps, no matter the size! Thank you for making a contribution today.

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