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Assisted Living: Getting HelpThis page contains resources and information to help you get help and advocate for quality long-term care. Click on the topic areas below to find more information. Local and State Long-Term Care OmbudsmenLong-term care ombudsmen advocate for individuals living in assisted living facilities. They provide information about rights and work to resolve complaints. Find contact information for the long-term care ombudsman program in your state. In addition to acting as an advocate for residents, ombudsmen can educate residents, families and friends about resident rights, state surveys, and federal and state laws that are applicable to nursing homes and other long-term care facilities. Citizen Advocacy GroupsCitizen advocacy groups (CAGs) are groups of concerned citizens who work to improve the quality of care for nursing home residents in their locality, state, or region. Members of these groups are often people who have had loved ones in nursing homes and are concerned about nursing home residents. The groups share a commitment to improving the quality of care and life for residents who are in need of long-term care. They may be able to inform you about resources in your state, the quality of care in particular facilities, and the current status of nursing home reform in your state. Visit the Citizen Advocacy Group Center to learn more about CAGs, and to find a CAG in your state so that you can connect with others who are interested long-term care reform. Additional State ResourcesThe long-term care system is complex and difficult to understand. In addition to ombudsmen, there are many different agencies in your state that may be responsible for helping to ensure good care for assisted living residents. |