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National Guide

Download and view a pdf version of the guide. 

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National Fact Sheets

Download and view the following national fact sheets:

  1. Choosing a Nursing Home
  2. How to Select an Assisted-Living Facility
  3. Choosing a Home Care Agency
  4. Tips for Hiring Your Own Home Care Worker (Consumer Direction)
  5. 6 Steps to Getting Quality Care in a Nursing Home
  6. 6 Steps to Getting Quality Care in an Assisted Living Facility
  7. 6 Steps to Getting Quality Home Care from an Agency
  8. 6 Steps to Getting Quality Home Care When Hiring  Your Own Worker
  9. How to Solve Problems in a Nursing Home
  10. How to Solve Problems in an Assisted Living Facility
  11. How to Address Concerns with a Home Health or Home Care Agency
  12. How to Solve Problems with the Home Care Worker You Hired
  13. Tips for People Moving From a Nursing Home Back into the Community
  14. Paying for Long-Term Care
  15. Healthcare and Financial Planning
  16. Hospice - Qualifications and Services
  17. Communication Tips
  18. Long-Term Services and Supports - Resource Guide
  19. Consumer Direction - Is it Right for You?
  20. Long-Term Services and Supports - An Overview of Options and Definitions
  21. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at a Nursing Home - Choosing a Nursing Home
  22. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at a Nursing Home - Getting Quality Care
  23. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at a Nursing Home - Solving Problems
  24. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at an Assisted Living Facility - Choosing an Assisted Living Facility
  25. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at an Assisted Living Facility - Getting Quality Care
  26. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at an Assisted Living Facility - Solving Problems
  27. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at Home - Working With an Agency
  28. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at Home - Hiring Your Own Attendant
  29. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at Home - Getting Quality Care
  30. Consumer To Consumer Tip Sheet: Tips for Getting Good Care at Home - Solving Problems

Phase One: State-Specific Guides 

As a part of phase one of the Quality Care, No Matter Where: Consumer Guides for Self Advocacy initiative, the Consumer Voice is pleased to announce that three state-specific consumer guides are available to view and download.

The Consumer Voice provided support to three citizen advocacy groups (CAGs) who created state-specific consumer guides and who are in the process conducting consumer outreach campaigns to the aging and disability communities in their states. The guides are intended to educate older adults and persons with disabilities about options for long-term services and supports and empower them to self-advocate for quality care and services. The state-specific guides are available for the following three states: Kansas, North Carolina and Virginia.

Phase Two: State-Specific Guide and Fact Sheets

As part of phase two of the Quality Care, No Matter Where: Consumer Guides for Self Advocacy initiative, an additional state has developed state-specific consumer guide and North Carolina, who was funded in phase one, has expanded upon their guide and created state-specific fact sheets. All of these resources are available to view and download.

The Consumer Voice provided support to two citizen advocacy groups (CAGs) who created a state-specific guide and fact sheets. These CAGs are in the process of conducting consumer outreach campaigns to the aging and disability communities in their states. The guide and fact sheets are intended to educate older adults and persons with disabilities about options for long-term services and supports and empower them to self-advocate for quality care and services. The state-specific guide is available for New York:

The updated state-specific guide is available for North Carolina:

The state-specific fact sheets are available for North Carolina:

How-to Document

The National Consumer Voice for Quality Long-Term Care is pleased to announce the availability of a new document entitled How to Develop and Disseminate a State-Specific Long-Term Care, Services and Supports Consumer Guide for the Aging and Disability Communities.

This is a short how-to guide for groups that want to create a state-specific long-term services and supports (LTSS) guide for consumers in the aging and disability communities. Developing, promoting and disseminating a state-specific LTSS consumer guide can be an important tool for consumer education, choice, empowerment and advocacy within your state.

 

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