She raises her hands to her snow-white hair in a gesture of frustrated bewilderment, then slowly lowers them to cover eyes filling with tears. The woman, in her 70s, is trying to explain how she wound up in a shelter that could well be where she spends the rest of her life.
While the woman was living with a close family member, officials at the Shalom Center say, her money was being drained away by people overcharging for her grocery shopping, while her body and spirit were sapped by physical neglect and emotional torment. She says she was usually ordered to "go to bed," where she lay in a dark room, upset, unable to sleep.
A family member “just yelled at me all the time. Screamed at me, cussed me out," the woman says. "I don't know what happened. She just got tired of me, I guess."
To read more about how elder abuse is on the rise from NBC News, click here.