New Mexico Consumers for Quality Care, No Matter Where

State Focus


New Mexico is advocating for a legislative resolution to study the need for ombudsman program services in the home setting and what it would take to expand the long-term care ombudsman program.

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Members of the New Mexico State Advisory Council


  • Agnes Vallejos, NM Alzheimer’s Association
  • Lisa Reid, Aging & Disability Resource Center (NM Aging & Long Term Services Department)
  • Julia Sanchez, Consumer of Services
  • Barbara Lemaire, New Mexico Direct Caregiver’s Coalition
  • Laura Hopkins, AMERIGROUP Community Care of New Mexico, Inc.
  • Jackie Cooper, AARP
  • Susan Gray, NM Aging and Long Term Services Department
  • David Murchio, Brain Injury Association of NM
  • Patricia Lopez, NM Aging and Long Term Services Department
  • Sondra Everhart, NM Aging and Long Term Services Department
  • Dr. Willie Orr, Evercare
  • Randella Bluehouse,National Indian Council on Aging
  • Paul Romero, Office of Health Equity, Divison of Policy and Performance, NM Department of Health

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Meeting Notes


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Consumer Perspective on Quality Care Report


The National Consumer Voice for Quality Long-Term Care, a national organization that advocates for people receiving long-term care, and several organizations  across the country and in your state are working to improve the quality of home care in New Mexico and nationwide. We can’t accomplish that without hearing from people like you. We want to know what you think makes for good care and services at home.

Please share your ideas! There are two easy and convenient ways you can do this:

  • Participate in a short (30 minute) phone interview. Someone will call you at a time that is good for you and ask you a few questions. If interested contact Alia Murphy, Associate, Long-Term Care Ombudsman Program at 202-332-2275 ext. 222 or amurphy@theconsumervoice.org.

Participation will not affect your care or any benefits you receive. Your answers will remain confidential (unless you give permission to share your information).

Information from you and other consumers will be used to write a report for policymakers with recommendations about how to make home care better in New Mexico and nationwide.

More information about sharing your experience or becoming a volunteer to help interview consumers can be found in the flyers below:

Consumer Flyer – English
Volunteer Flyer – English
Volunteer Flyer – Spanish

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