2013 Consumer Voice Annual Conference - Session & Plenary Materials


Consumer Voice 37th Annual Conference
Hilton Crystal City at Washington Reagan National Airport
2399 Jefferson Davis Highway, Arlington, Virginia, 22202
October 24-27, 2013

Download the 2013 Program Book

Session Materials and Handouts:

Friday, October 25


Plenary:

Managed Long-Term Services and Supports: What Does it Really Mean for Consumers?

Alice Dembner, Community Catalyst, Powerpoint Presentation

Wendy Fox-Grage, AARP Public Policy Institute, Powerpoint Presentation 

Gwen Orlowski, National Senior Citizens Law Center, Powerpoint Presentation

 

Morning Sessions:                                                                  

State Dual integration Projects—What’s Going On?

Fay Gordon, National Senior Citizens Law Center, Powerpoint Presentation

Beverly Laubert and Karla Warren, Ohio State Long-Term Care Ombudsman Program, Powerpoint Presentation

Brian Capshaw, Connecticut Statewide Coalition of Presidents of Resident Councils, Powerpoint Presentation

 

The Who, What, When, Where and How of Ombudsman Services for Home Care Consumers

Becky Kurtz, Administration for Community Living, Powerpoint Presentation

Lynne Person, D.C. Long-Term Care Ombudsman Program, Powerpoint Presentation

Melanie McNeil, Georgia State Long-Term Care Ombudsman Program, Powerpoint Presentation 

Resources/Links:

 

Engaging Family Members in Advocacy

Linda Kincaid, Family Member and Advocate

Mary Ann Parker, D.C. Long-Term Care Ombudsman Program, Powerpoint Presentation

Joy Stern, Family Member and Advocate

Resources/Links:

 

Improving the Quality of Care by Strengthening the Direct Care Workforce

Jessica Brill Ortiz, Direct Care Alliance; Sara Cirba, Consumer Voice; Gail MacInnes, PHI Powerpoint Presentation 

 

Luncheon Plenary: 

Misuse of Antipsychotic Medications - Getting Good Care Without Drugs

Tony Chicotel, California Advocates for Nursing Home Reform, Powerpoint Presentation

Morris Kaplan, Gwynedd Square Nursing Center, Powerpoint Presentation 

 

Afternoon Sessions: 

POLST and other Advanced Care Planning Tools            

Mickey MacIntyre, Compassion & Choices, Powerpoint Presentation           

Joe Rodrigues, California State Long-Term Care Ombudsman Program, Powerpoint Presentation    

 

Advocacy for Victims of Abuse: How to Engage Law Enforcement and Support Residents

Kathy Lanier, North Carolina Division of Aging and Adult Services, Powerpoint Presentation

Kathleen Quinn, National Adult Protective Services Association, Powerpoint Presentation

Resources/Links:

 

Combating Financial Exploitation

Esther Houser, Oklahoma State Long-Term Care Ombudsman Program, Powerpoint Presentation

Lisa Schifferle, Federal Trade Commission's Division of Privacy and Identity Protection, Powerpoint Presentation

Hector Ortiz, Consumer Financial Protection Bureau, Powerpoint Presentation

 

Community Partnerships: How a Group of Nursing Home Residents and Young Physicians Work Together to Address  Quality of Life Issues

Lori Walsh, Center for Advocacy for the Rights and Interests of the Elderly (CARIE); Dr. Pooja Mehta, University of Pennsylvania; Yvette Green, Pennsylvania Empowered Expert Residents (PEER) Program Powerpoint Presentation

 

Plenary:

Coordinating Efforts Against Elder Abuse: Making A Systems Difference

Andy Mao, Department of Justice, Powerpoint Presentation 

Mary Twomey, National Center on Elder Abuse, Powerpoint Presentation

Bob Blancato, Matz & Blancato, Elder Justice Coalition, Powerpoint Presentation 

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Saturday, October 26


Plenary:

Where is the Quality in Assisted Living and Community Based Care?

Eric Carlson, National Senior Citizens Law Center, Powerpoint Presentation

Catherine Hawes & Darcy McMaughan, Texas A&M University, Powerpoint Presentation

 

Morning Sessions:

Consumer Protections in Assisted Living

Gwen Orlowski, National Senior Citizens Law Center, Powerpoint Presentation 

 

Supporting Consumers Who Transition Out of Facilities

Victor Orija, Delaware State Long-Term Care Ombudsman Program, Powerpoint Presentation

Robyn Grant, Consumer Voice, Powerpoint Presentation 

 

Ombudsman Advocacy in Assisted Living/Board and Care: Past, Present and Future

Louise Ryan, Administration for Community Living, Powerpoint Presentation

Patricia Hunter, Washington State Long-Term Care Ombudsman Program, Powerpoint Presentation

Heather Porreca, Denver Regional Council of Governments, Powerpoint Presentation 

Patty Ducayet, Texas Long-Term Care Ombudsman Program, Powerpoint Presentation

Session Handout: Questions for Attendees 

Resources/Links:

 

The Role of the Physician in Improving Nursing Home Quality

Dr. Jonathan Evans, American Medical Directors Association, Powerpoint Presentation 1Powerpoint Presentation 2

 

Early Afternoon Sessions:                                            

Making Guardianship Work for Vulnerable Elders

Erica Wood, American Bar Association; Sally Hurme, AARP Powerpoint Presentation 

Resources/Links

 

Working with Today’s Volunteers: How to Fully Utilize Their Skills While Minimizing Risk

Maria Gonzales Jackson, The Aging Network's Volunteer Collaborative, n4a, Powerpoint Presentation

Rebecca Kinney, Admistration for Community Living, Powerpoint Presentation

Resources/Links:

 

Deficiencies for the Misuse of Antipsychotic Medications in Nursing Homes

Toby Edelman, Center for Medicare Advocacy; Dean Lerner, Dean Lerner Consulting 

Resources:

  • Examining Inappropriate Use of Antipsychotic Drugs, Report by Toby Edeleman and Dean Lerner, Part I, II and III

 

Late Afternoon Sessions:

QAPI’s Coming—Are you Ready?

Debbie Lyons, CMS, Powerpoint Presentation

Nancy Shaffer, Connecticut State Long-Term Care Ombudsman Program, Powerpoint Presentation

Kim Marheine, Wisconsin Board on Aging and Long-Term Care, Powerpoint Presentation

 

Involuntary Transfer and Discharge: Prevention and Advocacy

Eric Carlson, National Senior Citizens Law Center, Powerpoint Presentation

Mary Ann Parker, D.C. Long-Term Care Ombudsman Program, Powerpoint Presentation

 

Making the Most of Your Ombudsman Training Program 

Alia Murphy, Consumer Voice, National Ombudsman Resource Center, Powerpoint Presentation 

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Sunday, October 27


Plenary: 

Enhancing Well-Being in Older Adults Living with Dementia 

Dr. G. Allen Power, St. John's Home, University of Rochester, Powerpoint Presentation Part I and Powerpoint Presentation Part II

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